Delivery charges are based on the weight of the item, the type of courier used and the distance from our head office.
Delivery time after receiving payment (confirmation alert) takes 1-3 working days within Southwest/South east& South south and 3-5 days to other locations.
You will receive a Tracking number on your phone which will be use to track your order once shipped or an SMS notification or Whats app message.
Log into your Firstway bookshop account and go to “my orders” page look for the item you want to cancel and follow the steps accordingly.
It takes maximum of 48 hours working days to get a refund. Kindly confirm from your bank in case there is any delay confirmation alert.
You can cancelled your order as long as it has not been shipped, Once shipped, it cannot be cancelled. Your entire amount for your order will be refunded once your order has not been shipped, call us or send an email for notification of your cancellation.
If any order is delivered to you in a defective/ damaged condition, please email to firstname.lastname@example.org the pictures of the order at the time of opening your package for a replacement and send the damage book back to us through the same medium it was sent . We shall immediately send you the replacement copy and refund the cost incurred in sending the order to our office. If the order is not available in stock, an immediate refund shall be made to you soon as we receive the return copy.
It is a collection of books on related topics with a price slash. This collection of Book Bundles is based on our reading experience.
A replacement or substitution can be made before shipping for equivalent number of books and equivalent prices. Please call and notify us for replacement.
Clearance sales products are items which have the following features:
updated versions of it is in the market,
Excess of the inventory are present in the store
Products age on the shelve
Parts affected by moisture
Edges having stain or turning brown.
Firstway Bookshop offers different payment methods, Firstway Bookshop Payment gateway partner use secured encryption technology to keep your transaction details confidential at all times. You may use internet banking, Firstway Bookshop Online payment gateway, offline mode like paying into the bank with Firstway Bookshop Bank account number. Payment can be made using Visa, MasterCard, Maestro, Cirrus& Paypal,
No hidden charges. The price listed for all the items with the shipping fee are final and all- inclusive.
You will need your card number, expiry date(optional for Maestro cards), three digit CVV number to complete the payment.
Yes. Your online transaction on Firstway Bookshop is secured with a high level of transaction security using SSL Protocol so that the card details and all other sensitive data is protected during transaction.
Yes. Firstway Bookshop offers you the convenience of using your bank’s internet banking service to transfer directly from your account to Firstway Bookshop account .